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  LIVE Webinar & On-Demand

In this webinar, CAA’s legal affairs team will review the new requirements California landlords must follow due to key new laws adopted by the California Legislature in 2024, including an overview of CAA’s new forms and Industry Insight background papers to help landlords comply with the new rules. 
 
Please note, while this webinar will review the compliance requirements of key new laws passed by the California Legislature, it will not provide details about the legislative background of such laws. Legislative and political information will be covered in 2024 Year End Legislative Report

Speakers:
Whitney Prout, Executive Vice President, Legal Affairs, California Apartment Association
Mallory Homewood, Policy & Compliance Counsel, Local Government Affairs, California Apartment Association
Monica Deka, Compliance and Legislative Counsel, California Apartment Association
Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association
 
When: Wednesday, December 18, 2024
Time: 10:00 a.m. - 11:00 a.m.
Cost: $10 Members and $89 Non-Members

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$10.00

  LIVE Webinar

Start Date :  December 18, 2024
In this webinar, CAA’s legal affairs team will review the new requirements California landlords must follow due to key new laws adopted by the California Legislature in 2024, including an overview of CAA’s new forms and Industry Insight background papers to help landlords comply with the new rules. 
 
Please note, while this webinar will review the compliance requirements of key new laws passed by the California Legislature, it will not provide details about the legislative background of such laws. Legislative and political information will be covered in 2024 Year End Legislative Report

Speakers:
Whitney Prout, Executive Vice President, Legal Affairs, California Apartment Association
Mallory Homewood, Policy & Compliance Counsel, Local Government Affairs, California Apartment Association
Monica Deka, Compliance and Legislative Counsel, California Apartment Association
Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association
 
When: Wednesday, December 18, 2024
Time: 10:00 a.m. - 11:00 a.m.
Cost: $59 Non-Member and Free to Members

(Member discount is applied during checkout)

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$59.00

Member Price

$0.00

  LIVE Webinar & On-Demand 

This webinar will highlight new laws passed by the California Legislature in 2024 as well as the bills that CAA successfully opposed. In addition, it will discuss the political landscape in Legislature, review the outcome of select statewide propositions on the November 2024 ballot, and anticipated legislation in 2025. Finally, the webinar will touch on key legal cases affecting the rental housing industry in 2024.
 
Please note, while this webinar will review key new laws passed by the California Legislature, it will not provide details about the compliance obligations created by the new law. Compliance information will be covered in 2024 Year End Compliance Review.
 
Speakers:
Debra Carlton, Executive Vice President, State Public Affairs, California Apartment Association 
Whitney Prout, Executive Vice President, Legal Affairs, California Apartment Association
Embert Madison, State Advocacy and Compliance Counsel, California Apartment Association 

When: Wednesday, December 4, 2024
Time: 10:00 a.m. - 11:00 a.m.
Cost: $10 Members and $89 Non-Members

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$10.00

  LIVE Webinar

Start Date :  December 04, 2024
This webinar will highlight new laws passed by the California Legislature in 2024 as well as the bills that CAA successfully opposed. In addition, it will discuss the political landscape in Legislature, review the outcome of select statewide propositions on the November 2024 ballot, and anticipated legislation in 2025. Finally, the webinar will touch on key legal cases affecting the rental housing industry in 2024.
 
Please note, while this webinar will review key new laws passed by the California Legislature, it will not provide details about the compliance obligations created by the new law. Compliance information will be covered in 2024 Year End Compliance Review.
 
Speakers:
Debra Carlton, Executive Vice President, State Public Affairs, California Apartment Association 
Whitney Prout, Executive Vice President, Legal Affairs, California Apartment Association
Embert Madison, State Advocacy and Compliance Counsel, California Apartment Association 

When: Wednesday, December 4, 2024
Time: 10:00 a.m. - 11:00 a.m.
Cost: $59 Non-Member and Free to Members

(Member discount is applied during checkout)

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$59.00

Member Price

$0.00

The number of residents 60 years of age or older has increased over the past decade. When renting to seniors, managers must confront common problems affecting the elderly, such as physical and mental health disabilities, suspected abuse, and eviction concerns. As the resident population ages, it is important to prepare Property Owners and Managers to meet their specific needs in order to cultivate a healthy landlord-tenant relationship.

This webinar will cover:

• Age/Housing Discrimination
• Physical and Mental Health Issues
• Death of a Resident
• Suspected Elder Abuse
• Resources
• Reasonable Accommodations 
• Live-in Aides 
• Hoarding

Speakers:

Puneet Singh, Managing Partner, PKS Law Group, P.C.
Marc-Anthony Yakou, Associate Attorney, PKS Law Group, P.C.

Original Broadcast Date: June 2020
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$49.00

The Alameda County Eviction Moratorium ends on April 29, 2023. But there are still various protections, regulations, and requirements that housing providers must follow.

And some cities have restrictions in place that will remain in place after April 29.

Learn how the end of Alameda County’s eviction moratorium affects you and what you need to know to remain compliant with the rules.
 
Speakers include
  • Whitney Prout, Policy & Compliance Counsel, CAA
  • Mallory Homewood, Policy & Compliance Counsel, CAA
  • Rhovy Lyn Antonio, Senior Vice President, Public Affairs, CAA
  • Moderator: Joshua Howard, Executive Vice President, Local Government Affairs, CAA
On-Demand Cost: $35 Member or $65 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals. 
Non-Member Price

$65.00

Member Price

$35.00

The Asbestos Class III Refresher is to be taken every year after your initial 2-day class III course. You will have needed to complete the initial course in order to take this refresher. You will also need to make sure you obtain an updated fit-test on your respirator after you finish the on-line class. The training is required by all employees who perform maintenance work that disturb or has the potential to disturb asbestos.

 
Course overview:
  • History & Background information
  • What is asbestos
  • Materials and Classifications of asbestos
  • Why use asbestos in our products
  • What is the concern with asbestos
  • Asbestos worker Classification
  • Sampling & Reports
  • Health effects of asbestos
  • Respirators
  • Regulations
 
Prerequisite: 16 hour Asbestos two-day competent level Class III Course and/or current annual refresher.
Online class time is approx. 2 hours
Non-Member Price

$149.00

Member Price

$99.00

Bedbugs have fast become the number one pest challenge for multi-unit rental housing properties. In this multi-part webinar, you’ll learn why there has been bug resurgence and what that means for rental housing owners and managers. 
 
A board-certified entomologist will provide insight about bedbug biology and identification, bites and symptoms, and prevention and control measures.
 
A licensed pest control operator will explain how to tell bedbugs apart from other pests, the pros and cons of different bedbug treatment options, as well as information about how to properly prepare for treatments.
 
CAA legal counsel will also provide an overview of new legal requirements property owners are subject to related to bedbugs, and the CAA forms to help you comply.
 
This course will include coverage of the following topics: 
  • How to identify a bedbug infestation
  • Why bedbugs are challenging to control
  • How bedbug infestations start
  • Treatment options for eradicating bedbugs
  • Who is responsible treating infestations
  • Mandatory bedbug disclosures
  • CAA bedbug forms
Original Broadcast Date: October 2018
On-Demand Cost:  $59 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr., 26 Min.


Qualifies for 2 Units of CCRM Continuing Education Credit for current CCRM Certified Individuals.
 
Non-Member Price

$89.00

Member Price

$59.00

Make sure you are ready for move-in day.  This class will cover the essential components of a rental agreement and how to do the move-inspection.  Then you’ll learn about collecting rent, how to deal with resident issues that arise during the tenancy, how to change the terms of rental agreement, how to raise rent and comply with AB 1482’s rent caps, and how to comply with state law’s limitations on entering the rental unit.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

Ever scratch your head and wonder: Where’d the money go? Without a budget, it’s bound to happen. To succeed in the rental housing business, you can’t be foggy with the numbers. This course teaches the benefits of a budget, how to develop one and the resources you’ll need. Familiarize yourself with various types of budgets, the differences between operating and capital expenses, and the software and templates to help you succeed.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

Learn more about the key differences between rental assistance programs, which may compensate landlords at varying amounts and impose distinct requirements.

This CAA webinar will help landlords in Inland Empire navigate a maze of requirements and answer critical questions: 
  • Are there programs that will fully pay off rent arrears or do I have to forgive a portion of rent?
  • Who should apply and to which program should they apply?
  • What are the eligibility requirements?
  • Can a tenant/landlord participate in multiple rental assistance programs?
  • Can a tenant on monthly federal assistance like Section 8 apply for emergency rental assistance?

Location: On-Demand
Cost:  $20 per member / $59 for non-members

Qualifies for 1 unit CCRM Continuing Education Credit

Non-Member Price

$59.00

Member Price

$20.00

  Application fee for CCRM Certification payable upon completion of the full CCRM series of courses and passing the final exam.

Non-Member Price

$75.00

  Application fee for CCRM Re-Certification payable upon completion of the 12 Continuing Education Credit. 

Non-Member Price

$75.00

  On-Demand Full Series Registration and Price includes all 9 CCRM required modules and final exam.

Rewritten 2020 and updated 2024, the California Certified Residential Manager (CCRM) Property Management series of courses provide comprehensive training specific to the laws and regulations of California.  When you complete the CCRM certification program, you will have the skills necessary to efficiently and effectively manage rental property and an asset to any employer.  The CCRM series of courses has been approved by experts throughout the industry. When you complete the CCRM certification program, you will have the skills necessary to efficiently and effectively manage rental property and be an asset to any employer.

In addition to comprehensive property management training, the property management series instills best practices to run top-notch rental communities and teaches compliance with California’s unique laws and regulations.

* This is for all nine (9) California Certified Residential Manager (CCRM) Required Courses including the final exam.

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Non-Member Price

$799.00

Member Price

$599.00

CCRM Final Exam - available after completion of all nine property management courses. 

* This exam is a California Certified Residential Manager (CCRM) Certificate Requirement
Non-Member Price

$99.00

Member Price

$59.00

Please join CAA on March 24th for an update on the City of Sacramento’s Tenant Protection Program (TPP). This meeting will feature a comprehensive overview of the TPP and status update on the implementation of the program. 

Guest speakers:

•    Tina Lee-Vogt, Program Manager, City of Sacramento Community Development Department
•    Vickie Riggins-Medina, Program Specialist, City of Sacramento Community Development Department
•    Tahirih Kraft, Housing Services Director, Sacramento Self Help Housing
•    Sheryl Patterson, Senior Deputy City Attorney, City of Sacramento Attorney’s Office

Location: On-Demand
Cost: $20 per member / $59 for non-members

Qualifies for 1 unit CCRM Continuing Education Credit
Non-Member Price

$59.00

Member Price

$20.00

  

On-Demand -  This class is Sacramento County Specific



This course satisfies the certification requirement under Sacramento County's Rental Housing Inspection Program ordinance for both single-family and multifamily residential rentals. It also benefits all rental owners and managers by providing information on industry best practices for property inspections.

Inspection is an essential part of property management operations. This course explains the details of the ordinance. Documentation of property condition is required for disposition of security deposits, compliance with mandatory inspection ordinance, and assurance of safe and habitable living conditions for your residents.

What you will learn: 

•Industry Best practices for Interior and Exterior Inspections.
•Increased Property Value by Preventing of Deferred Maintenance.
•Improved Risk Management Practices.
•Improved Resident Retention.

Speakers:
Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association
Ninder Grewal, Policy and Compliance Counsel California Apartment Association

Qualifies for 2 units CCRM Continuing Education Credit
Estimated course length: 2 hrs. 

Re-certification is required every five years.
Non-Member Price

$89.00

Member Price

$59.00

  

On-Demand -  This class is Citrus Heights Specific



All rental units within the City of Citrus Heights are subject to a rental inspection ordinance. This course satisfies the certification requirement under the Citrus Heights Rental Housing Inspection Program ordinance for both single-family and multifamily residential rentals. It also benefits all rental owners and managers by providing information on industry best practices for property inspections.

Speakers:
Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association
Ninder Grewal, Policy and Compliance Counsel California Apartment Association

Qualifies for 2 units CCRM Continuing Education Credit
Estimated course length: 2 hrs. 

Re-certification is required every five years.
Non-Member Price

$89.00

Member Price

$59.00

It’s human nature to have conflicts and it can arise for any number of reasons with tenants, coworkers, supervisors and employees. Learn effective conflict management skills from both a psychiatrist and attorney as they discuss sources of conflict, techniques on becoming more self-perceptive and socially aware, and how to effectively resolve conflicts with different personality types.

Speakers:

Puneet Singh, Managing Partner, PKS Law Group, P.C.
Puneet Singh received her Juris Doctorate from the University of San Francisco School of Law and was admitted to the State and Federal Bars in 2001. She is the founder and Managing Partner at
PKS Law Group, P.C. Her experience includes counseling the largest property management firms in the nation as well as smaller portfolio owners on their real estate needs. Ms. Singh has extensive knowledge in fair housing, post foreclosure evictions, property management, and unlawful detainer law and litigation. 

Dr. Prithpal Singh, MD
Dr. Singh completed her undergraduate studies at The University of California Davis from which she graduated with honors (Bachelor of Science in Physiology, and Bachelor of Science in Psychology). She next earned her medical degree at The University of California Irvine - College of Medicine, where she went on to complete her residency in General Psychiatry, followed by a fellowship in Child and Adolescent Psychiatry. Since graduating from fellowship in 2005, Dr. Singh has held a private practice and works at various clinics in Los Angeles, Orange, and Riverside Counties.

Original Broadcast Date: November 2018
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.


Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.

Note: This webinar is one part of CAA’s three-part Beginning the Tenancy series. While it may be taken as a standalone class, CAA recommends taking the entire series to get a more complete picture of the application and screening process. 
Non-Member Price

$89.00

Member Price

$49.00

Do you know what you would do is there was an apartment fire or disaster in your multi-unit apartment?  As the apartment manager, your role is critical to the support of your apartment tenants and fire first responders.  This webinar will review the needs of first responders immediately following a disaster at your multi-unit apartment and how you can best prepare your apartment for an emergency event.  We will also review the resources available to your apartment tenants and how to get connected to those resources. 
 
Presenters: Rocque Yballa, and Denise Gluhan from County of Santa Clara and County of San Mateo Central Fire Department, Al Mallamo from the American Red Cross, and David Fernandez and Trisha Howard from the County of Santa Clara and County of San Mateo Human Services Agency will share their experience and lessons learned with examples from real disaster incidents.

Original Broadcast Date: January 2017
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.

 
Non-Member Price

$89.00

Member Price

$49.00

With discrimination complaints, undercover investigations and penalties on the rise, it is imperative to abide by federal, state and local laws regarding Fair Housing. With this course, Fair Housing: It’s the Law, you’ll receive the knowledge you need to follow the rules.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

Join our webinar that will address the crucial question on every landlord's mind: "Can I raise the rent for my unit?" While this question may seem simple, the truth is that navigating the various laws governing rent increases can be complex and challenging.

In this informative webinar, we will provide you with a comprehensive overview of the different laws that directly impact your ability to raise rent, ensuring that you have a clear understanding of how they work in practice.

Key topics covered in this webinar include:

1. An Introduction to Rent Control: Gain insights into the history of rent control in California, as well as its basic principles and its implications for landlords.
2. Overview of Local Rent Control Ordinances: Learn about some of the common characteristics of local rent control ordinances.
3. Statewide Rent Control Under AB 1482: Become familiar with the key provisions of California's AB 1482 law and how it places limits on raising rent.
4. California's Anti-Price Gouging Law:  Expand your understanding of the sometimes-complex Anti-Price Gouging Law and how it impacts rent increases during times of emergency.
5. Section 8 Housing Choice Voucher Program: Gain a general understanding of the Section 8 Housing Choice Voucher Program and some of its requirements as they pertain to raising rent.
6. Providing Notice of Rent Increase: Learn the essential steps and legal requirements for providing proper rent increase notices to your tenants.

Speakers:
Heidi Palutke, Compliance, Policy and Education Counsel, California Apartment Association
Monica Deka, Compliance and Legislative Counsel, California Apartment Association

On-Demand Cost: $55 Member or $95 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$95.00

Member Price

$55.00

Acting as a landlord in California can be a risky business. 

Landlords can face claims of wrongful eviction, discrimination, and personal injury occurring at the property, not to mention costs due to property damage caused by natural disasters, burglary, and vandalism. If the landlord has one employee or more, he or she must also maintain workers compensation insurance. Landlords without or with insufficient insurance can be faced with catastrophic business interruption and financial loss. 

Learn about the various types of insurance available to you as a rental housing provider, including recommendations for renters insurance, and the options provided through the CAA Value Insurance Plan.

Speakers:
Lisa Isom, President at Assurance Risk Managers
Stephanie Shirkey, Senior Policy and Compliance Counsel, California Apartment Association

Original Broadcast Date: March 2020
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$49.00

  On-Demand

This webinar provides independent rental owners with a general overview of the most important topics they need to be familiar with as landlords in California, including references to the relevant CAA forms and Industry Insight papers for each topic.

Topics covered in this webinar include:
  • Ethics
  • Screening Criteria/Application Process
  • Fair Housing Concerns
  • Rental Agreement & Rent Basics
  • Security Deposits
  • Rent Collection
  • Landlord’s Right of Entry
  • Dealing with Difficult Situations During a Tenancy
  • Rent Increases
  • Turnover/Lease Renewal
  • Termination of a Tenancy
Speaker:
Monica Deka, Compliance and Legislative Counsel, California Apartment Association

On-Demand Cost: $49 Member or $89 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$49.00

For better or worse, California has a litigious business environment – and the rental housing industry is no exception. If you don’t play by the rules, you’ll eventually end up in court. Ignorance of the law isn’t a defense.  Luckily, those in the rental housing business have the California Apartment Association’s help in becoming versed in the law. With this course, learn to protect your investment in property, and count yourself among the savvy when it comes to liability and risk management.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

Without proper upkeep, a rental unit loses its luster, and before long, its ability to attract and retain tenants. It makes more sense to keep your properties shipshape. Brush up on best practices with the California Apartment Association’s class “Maintenance Management: Maintaining a Property.” 

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

In 2016 the Mountain View voters approved Measure V, the Community Stabilization and Fair Rent Act (CSFRA), which enacted a system of rent controls and eviction restrictions in the City of Mountain View. The CSFRA took effect on December 23, 2016. Under the CSFRA rent increases for covered units are tied to inflation, as measured by the Consumer Price Index.  The CSFRA also provides protections against eviction for tenants in covered units. 

This webinar will address the key information rental housing providers in Mountain View need to know about the CSFRA, including:

-    Which units are covered
-    Types of permitted rent increases
-    Rent increases that require pre-approval from the City
-    Notices required by the CSFRA
-    Eviction protections

Speakers:

Calvin Clements is a Partner of Kimball, Tirey & St. John LLP.  His practice focuses on landlord/tenant law, including Fair Housing Training, Landlord/Tenant Commercial, Landlord/Tenant Residential, Landlord/Tenant Training (Residential), Manufactured/Mobile Home Residency Law, Post Foreclosure Evictions, Small Claims Case Preparation, and Subsidized Housing.  Calvin is a frequent speaker on landlord/tenant law.

Whitney Prout, Policy and Compliance Counsel, California Apartment Association
Whitney Prout advises CAA’s state and local public affairs teams, develops CAA’s education and compliance materials, assists members on CAA’s Helpline, and represents the interests of CAA members on regulatory issues. Prout has extensive experience advocating on behalf of rental housing providers throughout California in litigation and compliance matters, as well as legislative and regulatory fora. 

Original Broadcast Date: September 2018
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$49.00

California has long led the way in adopting strong smoke free laws and in legalizing recreational and medicinal marijuana. This webinar will provide guidance to landlords on navigating through the shifting and regulatory landscape of smoking and marijuana policies. Learn about successful strategies for effective policy development and enforcement at rental properties.

Webinar topics include:

. Current smoking laws in California
. Recreational marijuana use
. Fair housing considerations for medicinal marijuana use
. And much more

Speaker:
Puneet Singh, Managing Partner, PKS Law Group, P.C.
Puneet received her Juris Doctorate from the University of San Francisco School of Law and was admitted to the State and Federal Bars in 2001. She is the founder and Managing Partner at PKS Law Group, P.C. Prior to starting her own law practice, she served as a Managing Partner of the Northern California offices of a statewide real estate law firm for fifteen years.

Original Broadcast Date: February 2019
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$89.00

Member Price

$49.00

San Jose and Santa Clara County will distribute close to $60 million of emergency rental assistance with payments going directly to landlords.  This is in addition to funds the state will allocate directly to local owners. 

To help local owners understand the local program, CAA is hosting an informational webinar to discuss the different rental assistance programs, their requirements, the application timeline, and required documentation.  

This event will help rental housing providers navigate the requirements and answer critical questions: 

•    Are there programs that’ll fully pay off rent arrears or do I have to forgive a portion of rent?
•    Can landlords apply directly?
•    What are the eligibility requirements?
•    Can a tenant/landlord participate in multiple rental assistance programs?
•    Can a tenant on monthly federal assistance, like Section 8, apply for emergency rental assistance?

Speakers include: 

•    Michelle McGurk, Assistant to the City Manager, City of San Jose
•    Consuelo Hernandez, Office of Supportive Housing, County of Santa Clara
•    Chad Bojorguez, Chief Program Officer, Destination: Home
•    Moderator: Anil Babbar, CAA Senior Vice President of Local Public Affairs 

Location: On-Demand
Cost:  $20 per member / $59 for non-members

Qualifies for 1 unit CCRM Continuing Education Credit

Non-Member Price

$59.00

Member Price

$20.00

Since 2020, the California Tenant Protection Act, also known as AB 1482, requires most landlords in California to have a “just cause” reason to terminate a tenancy or require a tenant to vacate at the end of their lease. This webinar will cover the just cause eviction requirements of the Tenant Protection Act, including:

• Determining if your property is subject to AB 1482 just cause
• When eviction protections kick-in for a covered property
• Mandatory disclosures that must be provided to tenants
• Allowed “at fault” and “no fault” reasons for the terminating the tenancy

This webinar is the first part of a two-part series covering the requirements of the Tenant Protection Act (AB 1482). Part 2 covers the rent control provisions of this law. 

Speakers:
Whitney Prout, Executive Vice President, Legal Affairs, California Apartment Association
Monica Deka, Compliance and Legislative Counsel, California Apartment Association

Time: 10:00 a.m. - 11:00 a.m.
On-Demand Cost: $55 Member or $95 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals
Non-Member Price

$95.00

Member Price

$55.00

Since 2020, the California Tenant Protection Act, also known as AB 1482, limits the amount that most landlords in California can increase rents. This webinar will cover the rent cap eviction requirements of the Tenant Protection Act, including:

• Determining if your property is subject to AB 1482 rent caps
• How frequently rent may be raised
• How to calculate your annual rent increases based upon where your property is located
• Rent concessions and discounts
• FAQs

This webinar is the second part of a two-part series covering the requirements of the Tenant Protection Act (AB 1482). Part 1 covers the just cause eviction requirements of this law.

Speakers:
Whitney Prout, Executive Vice President, Legal Affairs, California Apartment Association
Monica Deka, Compliance and Legislative Counsel, California Apartment Association

Time: 10:00 a.m. - 11:00 a.m.
On-Demand Cost: $55 Member or $95 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals
Non-Member Price

$95.00

Member Price

$55.00

State and federal fair housing laws prohibit discrimination against families with children under 18. In addition to prohibiting an outright denial of housing to families with children, fair housing laws also prohibit housing providers from imposing unreasonable requirements or conditions on tenants with custody of children, such as: 

• Supervision requirements
• Rules that prohibit children-specific activities (such as playing or riding bikes)
• Age restrictions for use of amenities
• Occupancy standards

This recorded webinar will address the types of policies that are most likely to pose a familial status fair housing issue, and how to develop policies that effectively serve legitimate interests of housing providers without violating fair housing laws.
 
Speakers: 
Craig McMahon - Partner, Kimball Tirey & St. John LLP
Mr. McMahon has more than 20 years of experience as an attorney. He serves as a private mediator, consults on discrimination and fair housing issues across the United States and defends discrimination claims made under the Fair Employment and Housing Act, the Unruh Civil Rights Act, and the Americans with Disabilities Act.

Heidi Palutke - Education, Policy and Compliance Counsel, California Apartment Association
Heidi Palutke holds principal responsibility for CAA’s compliance and education programs, including the development of statewide and local compliance forms and materials. She conducts research and analysis of state and local legislation to support CAA’s public affairs team. She also represents CAA before various regulatory agencies and departments and manages CAA’s various litigation projects.

Original Broadcast Date: April 2018
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.


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Non-Member Price

$89.00

Member Price

$49.00

Your rental property must be prepared for leasing before the first applicant arrives. Learn how to get your property ready and set competitive rents. Also, learn how ethical property management keeps you out of trouble, fosters good relations with tenants and business partners and gives you the peace of mind that comes with doing things right.  Learn how to establish screening criteria and rental policies and procedures that comply with fair housing and landlord/tenant laws.  This class also provides an overview of the types of policies a property must develop to address AB 1482’s rent caps and just cause provisions.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course

 
Non-Member Price

$115.00

Member Price

$85.00

When a star employee gets promoted to a supervisory position, it’s exhilarating – but it can be intimidating, too. The newly minted supervisor has a great career opportunity, but without the right people skills and organizational know-how, she and her direct reports can fall short. Professional Skills for Supervisors helps head off this scenario.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

New Proposition 65 regulations for the rental housing industry take effect July 1, 2019. Proposition 65 requires every business with ten or more employees to provide warnings prior to exposing any person to a chemical known to the State of California to cause cancer and/or birth defects or other reproductive harm. The new regulations allow landlords to comply with the law by providing most warnings in the lease or through an annual written notice rather than posting warnings throughout the property. This webinar will provide a detailed review of Proposition 65 and the two new warning regulations.


This webinar will cover the key information landlords with ten or more employees need to know:
  • What is Proposition 65?
  • Does it apply to all landlords? 
  • Who counts as an “employee”?
  • What listed chemicals and sources of exposure may be present at rental properties?
  • Can the written warnings be emailed?
  • Do the warnings have to be provided in other languages?
  • Warning signs for designated smoking areas
  • Warning signs for enclosed parking facilities
  • CAA’s New Proposition 65 Addendum
  • CAA’s New Proposition 65 Warning Annual Notification

Speakers:

Malcolm C. Weiss, Partner, Huntington Andrews Kurth
Malcolm has developed a sophisticated practice covering a wide variety of environmental laws and statutes, and is always ready to assist clients, whether it be with air quality and product/chemical safety or environmental auditing and due diligence. He has gained a broad perspective of the numerous challenges facing companies operating in California, developing particularly in-depth knowledge of California’s air quality laws, Proposition 65 and the California Environmental Quality Act (CEQA), as well as valuable insights on climate change and contaminated properties issues specific to California’s legal market.

Eric Andresen, Owner - West Coast Property Management
Eric started working for West Coast in the mid-1970s, doing summer internships in such fields as maintenance engineering, electrics, plumbing, carpet-laying and painting. He started work as a full-time Property Manager in 1983 after graduating from college. Eric has owned West Coast since 1993, after buying the business from his father, and has continued to carry on a family tradition of excellence in Property Management. Eric has earned the distinguished Certified Property Manager (CPM) designation and is a licensed California Real Estate Broker and a licensed General Contractor.

Heidi Palutke, CAA Education, Policy and Compliance Counsel 

Original Broadcast Date: June 2019
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.

 
Non-Member Price

$89.00

Member Price

$49.00

his webinar will provide detailed information about how and when to bring your case for COVID-19 Rental Debt to small claims court, the impact of choosing small claims court instead of pursuing an unlawful detainer, and how to make your case before the court, both by documents and by testimony. Attendees will learn about the purpose of the court, the parties to a Small Claims lawsuit, and the forms required for filing.

Speakers:
Heidi Palutke, Senior VP, Compliance and Education, California Apartment Association
Embert P. Madison, Jr, State Advocacy and Compliance Counsel, California Apartment Association

Cost: $49 Member or $89 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.

This includes access to the On-Demand webinar only.
Non-Member Price

$89.00

Member Price

$49.00

This class will guide you through lease termination and renewal options, including the significant limitations imposed by AB 1482.  Dealing with resident misconduct and non-payment of rent, and new rules for using three-day notices will be covered. Unusual circumstances related to termination will also be addressed : abandonment, death, military deployments and change of duty station, etc.  Finally, this class will cover the security deposit disposition law and provide an overview of the unlawful detainer process.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

The class starts with an overview of how to market your unit, maintain your online reputation and write advertisements that comply with fair housing laws.  You’ll learn leasing procedures and closing techniques, how to use applications and screen applicants, including reading credit reports, dealing with applicants without a social security number, and obtaining prior landlord and employer references.  This class then walks you through the process of accepting, denying or conditionally accepting an application, including specific requirements for users of consumer reports. Finally, we cover security deposits and fair housing issues that can arise in the leasing process.

Qualifies for 3 units of CCRM Continuing Education Credit

* This is a California Certified Residential Manager (CCRM) Required Course
Non-Member Price

$115.00

Member Price

$85.00

What legal obligations do you have to non-English speaking prospects and residents? Given that nearly 45% of Californians do not speak English at home, many language assistance practices are simply good business practices.

This webinar will cover federal and California fair housing laws that contain protections based on national origin, citizenship, immigration status and primary language; President Clinton‘s Executive Order and H.U.D.’s Limited English Proficiency guidelines; and specific California laws regarding immigration status and translation of contracts. 

The speakers will then address common legal and practical questions that arise on this topic, including:
  • What it a prospect leaves a voicemail in Spanish, which I do not speak?
  • Is it okay for a resident to use their child as an interpreter?
  • What documents have to be translated?
  • Can I have an English-only property?
  • Can I require a prospect or resident to communicate in writing?
  • Do I have to pay for an interpreter?
  • What if the prospect is speaking English, but I can’t understand because of their accent?
  • Do the courts have translator/interpreters for eviction cases?
Speakers:

Lynn Dover, now retired, was the managing Partner of the Fair Housing Practice Group at Kimball, Tirey & St. John LLP, a full service real estate law firm.
Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association

Original Broadcast Date: April 2021
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.


Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
 
Non-Member Price

$89.00

Member Price

$49.00

San Diego’s new just cause eviction law took effect on June 24, 2023. It imposes new “just cause” for eviction limits on evictions for most city residents and outlines rules for tenant buyout offers and agreements.

This new law replaces the city of San Diego’s existing just cause law, known as the Tenants Right to Know Ordinance, in place since 2004 and this new law contains specific requirements housing providers must follow when establishing and terminating a tenancy.

Join CAA for an informative webinar to understand this new law, its requirements, and what you need to do to comply with its various requirements.

Speakers include:
  • Whitney Prout, Policy & Compliance Counsel, CAA
  • Mallory Homewood, Policy & Compliance Counsel, CAA
On-Demand Cost: $35 Member or $65 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals. 
Non-Member Price

$65.00

Member Price

$35.00

The San Diego Virtual Outlook brings together current and future CAA members, change agents, and forward-thinking leaders to discuss what’s next for the rental housing industry. Economists, Elected Officials and Local Leaders discuss the intersection of innovation and politics in the region’s real estate market. This summit delivers the opportunity to learn and network with colleagues and speakers who are professionals in real estate, finance, and government and will support your ability to:

• Understand the trends, opportunities, and new laws facing California’s rental housing providers
• Anticipate the shifts in the marketplace to improve conversations with owners and senior level team members
• Justify investments to accommodate the latest legal changes
• Plan for political engagements to protect our industry.

Keynote Speaker:

Christopher Thornberg, PhD, Founding Partner Beacon Economics

An expert in economic and revenue forecasting, regional economics, economic policy, and labor and real estate markets, Dr. Thornberg has consulted for private industry, cities, counties, and public agencies in Los Angeles, San Francisco and the Bay Area, San Diego, the Inland Empire, Seattle, Orange County, Sacramento, Nevada, and other geographies across the nation. Recent and ongoing projects include an analysis of minimum wage programs for the City of Los Angeles; housing and rent control studies for the California Apartment Association; quarterly regional economic outlooks for the East Bay Economic Development Alliance; a recession recovery plan for the City and County of San Francisco; an annual economic assessment of LA’s city council districts for the Los Angeles Area Chamber of Commerce; an analysis of the local technology industry for the Santa Cruz County Workforce Development Board; and economic impact studies for the 2024 Los Angeles Olympic Games Committee and the University of Southern California.

Additional Presenters: 

Tom Bannon, CEO, CAA
Debra Carlton, Executive Vice President, CAA
Whitney Benzian, Vice President, CAA

Join us as we engage in thought-provoking conversations during this summit to see what's next.

Qualifies for 2 unit CCRM Continuing Education Credit
 
Non-Member Price

$45.00

Member Price

$25.00

California’s law governing security deposits in residential rental housing can be strict and disputes over security deposits are common. This webinar will cover key requirements of the law and frequently asked questions, including:  

• Changes to the law effective July 1, 2024
• The maximum allowed security deposit based on the type of landlord and tenant  
• Types of deductions that are and are not allowed
• The walkthrough process
• Security deposit return requirements

Speakers:
Whitney Prout, Executive Vice President, Legal Affairs, California Apartment Association
Mallory Homewood, Policy & Compliance Counsel, Local Government Affairs, California Apartment Association

On-Demand Cost: $55 Member or $95 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals
Non-Member Price

$95.00

Member Price

$55.00

Federal and state fair housing laws allow individuals with disabilities the right to have service animals and support animals – also known as emotional support, comfort, or companion animals – in rental housing, even if pets are not permitted. Though these laws are not new, they have evolved over time and remain a regular source of confusion for landlords and tenants alike. This webinar will cover the key information every rental housing provider needs to know in order to avoid running afoul of the law, including:

•    The difference between service animals and support animals
•    When the landlord must allow service and support animals
•    The process for evaluating a request to allow a service or support animal
•    Fees and deposits for service and support animals 
•    Permissible rules for the animal’s conduct
•    CAA forms related to service and support animals

Speakers:
Whitney Prout, Executive Vice President, Legal Affairs, California Apartment Association
Mallory Homewood, Policy & Compliance Counsel, Local Government Affairs, California Apartment Association

On-Demand Cost: $55 Member or $95 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals
Non-Member Price

$95.00

Member Price

$55.00

  On-Demand

The first step in terminating a tenancy is drafting a legally appropriate termination notice. Eviction cases are often lost because the landlord served an incorrect eviction notice, did not provide sufficient documentation or used improper wording in the eviction notice. This seminar will discuss common lease violations, how to serve a proper eviction notice and how to provide the right documentation. You will also learn techniques for drafting termination notices.

Speaker:
Puneet Singh, Esq, PKS Law Group 

On-Demand Cost: $55 Member or $95 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.

 
Non-Member Price

$95.00

Member Price

$55.00

Research shows that we all harbor unconscious biases which can impact the decisions we make in rental housing, including how we respond to disability accommodation requests. Our unconscious choices can lead to unintentional discrimination and violations of fair housing laws. The good news is that enhanced awareness and training can create an inclusive culture that identifies and helps eliminate hidden biases, thereby reducing ones fair housing liability

This webinar will cover:
• Unconscious bias
• Microaggressions
• Fair housing essentials
• And much more

Speaker:
Puneet Singh, Managing Partner, PKS Law Group, P.C.
Puneet received her Juris Doctorate from the University of San Francisco School of Law and was admitted to the State and Federal Bars in 2001. She is the founder and Managing Partner at PKS Law Group, P.C. Prior to starting her own law practice, she served as a Managing Partner of the Northern California offices of a statewide real estate law firm for fifteen years.

Original Broadcast Date: August 2019
On-Demand Cost:  $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.


Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
 
Non-Member Price

$89.00

Member Price

$49.00

If you follow the news, you probably notice that California appears to be in a constant state of emergency. Whether due to fires, severe storms, earthquakes, or pandemics, both the Governor and local officials have declared countless states of emergency over the last several years. Those emergency declarations trigger a provision of the state’s penal code, called the state’s anti-price gouging law, which limits how much rental housing providers can increase rent. And those limitations apply not only to your existing tenants but also to new tenants even in units that are new to the rental market. A violation of this law is a misdemeanor and subject to significant penalties.
 

Speakers:

Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association
Stephanie Shirkey, former Senior Policy and Compliance Counsel, California Apartment Association

Original Broadcast Date: July 2020
On-Demand Cost: $49 CAA Member/ $89 Non-Member 
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.


 
Non-Member Price

$89.00

Member Price

$49.00

Did you know that before 1996, it was legal for cities in California to control how much a vacant rental unit could be listed for? That, and more, changed with the adoption of the Costa-Hawkins Rental Housing Act in 1995. This little-known law provides critical protections for every single rental housing provider in the state, and especially for small mom and pop housing providers. Yet, few property owners know of its existence and even fewer are aware of the numerous attempts in recent years water-down, bypass, or repeal it altogether.

As more California communities have looked to increasingly strict rent control laws as the housing shortage has worsened, it is more important than ever for rental housing providers in California to understand what Costa-Hawkins is and why it matters. This webinar will cover key topics about Costa-Hawkins, including:
•    Who is covered by Costa-Hawkins’ protections
•    What vacancy decontrol is and why it is important
•    Special protections for single family home and condo owners
•    Recent efforts to weaken or repeal Costa-Hawkins

Speakers:
Whitney Prout, Executive Vice President, Legal Affairs, California Apartment Association
Heidi Palutke, Compliance, Policy and Education Counsel, California Apartment Association

On-Demand Cost: $49 Non-Member and Free to Members

(Member discount is applied during checkout)

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals
Non-Member Price

$49.00

Member Price

$0.00

The COVID-19 Tenant Relief Act of 2020, commonly known as AB 3088, was passed by the California Legislature on Monday, August 31, 2020 and took effect immediately upon signature by the Governor. AB 3088 provides sweeping new protections from eviction for tenants unable to pay rent and other charges due between March 1, 2020 and January 31, 2021 due to circumstances directly related to the COVID-19 pandemic. It also extends the “just cause” protections of the Tenant Protection Act of 2019, commonly known as AB 1482, to all properties through January 31, 2021.

This webinar will provide an overview of:

(1) New 15-Day notice requirements for non-payment of rent and other charges
(2) Requirements for tenant declarations of COVID-19 related financial distress
(3) Conversion of some rental debt to consumer debt
(4) The tenant duty to pay 25% of rent in order retain evictions protections
(5) Documentation requirements for high income tenants
(6) What to do if non-payment is not due to COVID-19 related financial distress
(7) How to handle other “tenant fault” causes for eviction
(8) The status of “no fault” evictions
(9) Additional requirements for properties subject to the federal CARES Act.
(10) Reopening of the California courts for unlawful detainer actions.

Speakers:
Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association
Whitney Prout, Policy and Compliance Counsel, California Apartment Association

Original Broadcast Date: September 2020
On-Demand Cost: $29 CAA Member/ $129 Non-Member 
Estimated Course Length: 1 Hr.


Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.

Non-Member Price

$129.00

Member Price

$29.00

One of the most asked questions on CAA’s Helpline is “Which Addenda Do I Need?” It’s a simple enough question, but there is no one-size-fits-all answer.
Determining which addenda are required depends on many factors including:
• Applicability of AB 1482 rent control and just cause
• The type of rental unit
• When the rental unit was built
• The location of the rental unit
• The property owner’s policies
• The resident’s activities

This webinar will break down the questions property owners and managers have to ask to determine the addenda they need, and what CAA addenda should (or should not) be used based on the answers to those questions.  CAA’s newly available addenda forms for 2024 will also be discussed, including the Micromobility Device Storage Area Addendum, Service Animal Policy Addendum, and the Temporary Rent Payment Discount Addendum. 

Speakers:
Monica Deka, Compliance and Legislative Counsel, California Apartment Association
Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association

On-Demand Cost: $55 Member or $95 Non-Member

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.
Non-Member Price

$95.00

Member Price

$55.00